If you qualify for a refund, you will be refunded the difference in price to your credit card. Therefore, we cannot, and will not, offer advice about taxes in your country. If you want to check if we can price match a electric bike before you place your order, please contact us. Taobao Global date please let us know and we will contact the brand to ensure they are not breaking the minimum advertised price policy. | Showroom Q1. Returns are easy, simply contact us for a return.
If contents cannot be inspected immediately, notation on carrier’s paperwork must state: Contents must be inspected within 48 hours of arrival and actual damage reported to the carrier, Sign carrier paperwork: “Carton damaged and refused”.
You are responsible for any return shipping charges. | Showroom We will deduct all additional fees resulting from refused international shipments from your refund. If your item is on backorder or unavailable, we will reach out to you via email. If you have any further questions about the ordering and shipping process, feel free to contact us by email at support@urbanbikesdirect.com. All of our partners can prove that we are the good and professional manufacturer.
The item will be delivered via a lift gate truck with one delivery person. 1%-2% free spare partsC . Upon receipt of the said item, we will either refuse it or contact you by email to notify you that the item was received damaged or used. All orders canceled are subject to an administration fee equal to 15% of the total order amount, whether or not your order has shipped.
You need to be at the delivery address during the delivery window to receive and sign for the item.
- User Information Legal Enquiry Guide, © 1999-2020 Alibaba.com. If you purchased one of our large and heavy items your item will ship freight LTL will be delivered via a lift gate truck. Q5. What is your terms of packing9 A: Generally, we pack our goods in neutral white boxes or brown cartons. range: 40-60 km (25-37 miles) per charge Max. Refunds will be applied to the same payment method used when original purchase was made.
Our goal is to make your shopping experience as easy going as possible and ensure that you are 100% satisfied with your purchase. Sample can be delivered in 10 daysG .
Failure to provide this at the time of order may cause a delay in delivery as freight items will not be delivered without an appointment. We will refund the product price minus any applicable fees and charges. The dispatcher will let you know what dates they have available. If contents are damaged, indicate damage on carrier’s paperwork and notify UrbanBikesDirect immediately. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.
You must be the buyer of record of a valid Norton Shopping Guarantee certificate or number issued within the immediately preceding 30 days.
Lazada, Browse Alphabetically: You can view the return details by clicking here.
We have up to at least 10 years of experience in repairing and servicing electric bikes, electric scooters and mobility scooters. | Affiliate, Product Listing Policy
Returns are easy, simply contact us for a returns number and send your item to our returns centre for fast processing. Like all in the Performance E-bike range, the Tornado is a true mountain bike that has benefit of electric assistance. With the strict quality control system and well fulfillment, as well as good after-sales service, 99% of our products are exported to Europe, America and Asia, and welcomed there. Initiated in 1990, Trinity is a comprehensive enterprise group engaging in the development, production and distribution of complete bicycles and bicycle components. Our 5-Star Customer Service Team Is Trained For Any Question (800) 591-7508.
Customs, Duties, and Taxes: Import duties, taxes, and charges are not included in the item price or shipping cost. Ecotric products come with a 2 year warranty against manufacturing defects including frame, battery, motor, controller and display.