Terrible customer service. UNIQLO Santa Monica Place carries high quality, stylish basics for men, women, and kids. They also had many different clothing items that were solid colors, which is definitely my style. Dr. Jennifer S White, MD Birmingham Alabama, Heart & Wellness Center AMC National City California. Closed - we stocked up for a trip to a cold weather destination and these were truly great staples for us. I had looked at their anime tees online only to see they were sold out ... but low and behold, they happened to have the exact anime tee I wanted (Yuyu Hakusho, anyone?). Very busy store at noon. I thought that all the shops at the Santa Monica Place Mall were out of my leaque in terms of their prices but Uniqlo's prices are almost lower than Target's and the quality is excellent. So many great colors. 5 other reviews that are not currently recommended, Find more Children's Clothing near UNIQLO. He told me they cannot hem my pants because the sewing machine is broken. Find information about hours, locations, online information and users ratings and reviews. I ordered online from Uniqlo 2 pairs of pants. It was ironic, we were buying all these sweaters and jackets even though we were in LA where you normally don't need that many layers. We purchase more than 10 items before heading back home. !Great service today as always!!!! What the heck are the employees doing here. I had pants to try on and hem. !Great products like cotton tees and waterproof hooded jackets!!! I ordered online from Uniqlo 2 pairs of pants. Save money on Uniqlo and find store or outlet near me. Women, Men, Girls, Boys, Baby. The service is great too. 704 S Spring St Ste 810, Los Angeles, CA 90014. Please contact the business for updated hours/services due to the COVID-19 advisory. The older woman had a UNIQLO bag and had just purchased something and the pregant woman was waiting for her. Uniqlo … Even if it's a bigger size, it's still not cut right. Are they allowing in-store shopping? About Uniqlo: Uniqlo is located at 395 Santa Monica Pl in Santa Monica, CA - Los Angeles County and is a business listed in the categories Clothing Stores, Family Clothing Stores and Clothing. Would save them the effort of shipping it to the store where they already had numerous jackets. Doesn't make sense that they wouldn't sell it to me for the online price. Your trust is our top concern, so businesses can't pay to alter or remove their reviews. I have had a uniqlo jacket for about a year... it is one of my favorite jackets but yesterday the zipper broke. It can do no wrong in my eyes. UNIQLO clothes are functional, designed with innovative features, and are available in a wide range of colors and styles. I've been in this Uniqlo on and off throughout the years, but yesterday was the first time I went in for something myself. I am bothered because this company can exist with such a terrible customer service. I asked for a refund today but realized the cashier only placed the original receipt with the exchange. I was waiting for them for a long time. :). Even with COVID-19, this is just not good.Update:I went to the Santa Monica store and spoke with a cashier. Yelp 2015 Challenge #97Heyo UNIQLO is finally in Santa Monica! Uniqlo store or outlet store located in Santa Monica, California - Santa Monica Place location, address: 395 Santa Monica Place, Santa Monica, California - CA 90401. Finally another cashier spoke to a manager and offered me a free $3 eco bag and $3 coupon. I called both Uniqlo downtown and Santa Monica, and I only got automated messages. I was desperately looking for 100% cotton pants to wear around home and hadn't been able to find any anywhere and then, lo and behold, I decided to pop my head into Uniqlo, just out of curiosity, and I discovered that they had the perfect 100% cotton pants on sale for $7.90 a pair. #SHAMEYesterday I watched the manager harass a very very pregant mother and her Senior citizen mom for sitting on a ledge bench in the store. Everything is reasonably priced, clothes are comfortable and it is a perfect store for people who are petite (as in short lol). Extra Phones. Got a lot of shopping done here on our first day. This company has the worst return policy. preference. Find 15 Uniqlo in Santa Monica, California. UNIQLO.com Anniversary Deals + FREE AIRism Face Mask with Your Purchase of $99+. Best shopping spot ever! Offer will arrive via email approximately 24-48 hours after sign up. Staff here is as expected, they offer you a bag right as you enter and the changing rooms are clean. (Hours temporarily adjusted) Very happy! Next time you would be better off just saying no, and skipping the game, which only left me with a crappy feeling - and a worthless jacket. Store hours, phone number, and more info. UNIQLO has the best basic T I. You can adjust your privacy controls whenever you want in the settings. Open Now > UNIQLO designers are artistic apparel engineers, dedicated to finding elegant solutions to common garment dilemmas. They lost a sale for their bad customer relations. We do not collect any personal information and we do not provide any of the information to third-party services. email shortly, follow by your welcome. 1.3 mi . I like their stock overall. I saw lots of staff but as I approached they disappeared. The quality of their chino pants is so bad that you can't even iron the wrinkles out. Copyright © 2004–2020 Yelp Inc. Yelp, , and related marks are registered trademarks of Yelp. I dug through the shelves and was able to find what I was looking for, but I'm surprised at how many clothes they stuff into this store. Our clothes are functional, designed with innovative features, and are available in a wide range of colors and styles. They had a winter coat that looked nice. I agreed to that ($30 which i am more than happy to pay). It was very disappointing because I really liked Uniqlo. Our designers are artistic apparel engineers, dedicated to finding elegant solutions to common garment dilemmas. 395 santa monica place, space 232, 90401 Santa Monica CA . I love this store soooooo much. I told her it was not fair and not my fault. And then her coup d'grace was if i did take the one in the wrong size she would be cutting the tags off and making it final sale, ensuring that i could never exchange it for my correct size. Had no trouble finding tons of cute stuff to wear and bring back to MTL. We were perusing many different clothing stores that day. ... Santa Monica, CA 90401 Map It > REGULAR HOURS. The Santa Monica Place store carries high quality, stylish basics for men, women, and kids. "UNIQLO Santa Monica Place Reopens In response to the easing of state restrictions for retailers, UNIQLO Santa Monica Place is pleased to announce we are now open with enhanced protocols that adhere to local health safety guidelines. Like this review? OPEN TODAY 11:00am - 7:00pm UNIQLO Union Square 111 Powell Street San Francisco, CA 94102. While in Japan, it seems they have a larger presence, but have made some alliances with other clothing stores through joint adds and massive on-line marketing. We have updated your subscription When I contacted the customer service about this issue,  they sent me back an automated email that they cannot take care of the returns online and I have to go to one of the stores. Uniqlo store or outlet store located in Santa Monica, California - Santa Monica Place location, address: 395 Santa Monica Place, Santa Monica, California - CA 90401. Also they don't have a shirt I wanted to exchange and told me they are only sold online, when the email I received said returns and exchanges are only possible at the stores. And they had something fun here too: A FREE photobooth! The store is super clean, and follows social distancing and cleaning. VOTE WITH YOUR DOLLARS PEOPLETHIS STORE IS A ZERO!!!!!!!!!!!!!!!! Your browser's Javascript functionality is turned off. Also it is their fault that they forgot to hem my pants and still charged for it. I cannot speak to anyone. !And don't forget to check the sales section like $5.90 tees!! I don't recommend ordering online. UNIQLO Santa Monica Place . I am glad my voices were heard and I am thankful for the Japanese headquarter for acting on it very quickly and the leader at he Customer engagement center. UNIQLO designers are artistic apparel engineers, dedicated to finding elegant solutions to common garment dilemmas. I wrote directly to the Japanese headquarter in Japanese explaining how terrible this store is and the online order is in the US. I'm glad I liked the shirt because I did not want to have to go in and exchange/return. Other stuff they had I did not pay attention to, as they were either too brightly colored or I simply did not care to buy the items.I can see that this clothing store is fashion forward. For a Japanese company, it's a disgrace and an embarrassment. I ordered online because I didn't want to go to a store. WHAT???? Women, Men, Girls, Boys. UNIQLO and I were reunited AGAIN! !Great service today as always!!!! There was one girl working the register and she was really rude. I came to check this store out with a buddy of mine. 395 santa monica place, space 232, 90401 Santa Monica CA . UNIQLO carries high quality, stylish basics for men, women, and kids. Pick Up In Store Available. How is this business handling reopening? 8500 beverly blvd, space 852, 90048 Los Angeles CA . I am not bothered because I wanted the coupon. UNIQLO Santa Monica Place 395 Santa Monica Place, Space 232 Santa Monica , CA 90401. In response to the easing of state restrictions for retailers, UNIQLO Santa Monica Place is pleased to announce we are now open with enhanced protocols that adhere to local health safety guidelines. This location is busy so if you see something you like grab it! Their basic layers are breathable and warm for the. When i said ok i'll just wait for a new one to come in, she said she cant. If you are looking for jackets made with light materials, trendy clothing or petite in size, I highly recommend this place to anyone who is in town. Find information about hours, locations, online information and users ratings and reviews. I'm glad this store re-opened and am looking forward to coming to this mall more often, as the parking lot is fairly empty. !So glad they have this store in Santa Monica!! We purchase more than 10 items before heading back home. As a thank you, you’ll get a UNIQLO Beverly Center . They just opened the week prior to me coming here, so they still have the "Heyo we're still new here" sales, which, similar to the Costa Mesa one, has cheaper deals for clothes, pants, and women's wear.